ISCO Occupation Group 5142.10 Spa Attendant

From Open Risk Manual

Definition

Spa Attendant: Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.

Essential Skills

  • Types Of Spa
  • Allocate Locker Space
  • Maintain Cleaning Equipment
  • Organise On-Site Amenities
  • Greet Guests
  • Maintain Personal Hygiene Standards When Cleaning
  • Clean Building Floors
  • Spa Products
  • Sell Products
  • Guarantee Customer Satisfaction
  • Monitor Stock Level
  • Check In Guests
  • Sell Services
  • Ensure Sanitation
  • Handle Customer Complaints
  • Maintain Customer Service
  • Process Payments
  • Restock Towels
  • Order Supplies
  • Quality Standards
  • Provide Athletic Equipment To Clients
  • Clean Spa Work Areas


Optional Skills

  • Produce Sales Reports
  • Assist Guest Departure
  • Restock Toilet Facilities' Supplies
  • Manage Health And Safety Standards
  • Implement Marketing Strategies
  • Plan Spa Services
  • Collect Items For Laundry Service
  • Dispose Waste
  • Manage Infection Control In The Facility
  • Control Temperature
  • Company Policies
  • Provide Customer Follow-Up Services
  • Respond To Customers' Inquiries
  • Personal Protective Equipment
  • Analyse Goal Progress
  • Health, Safety And Hygiene Legislation
  • Ensure Health And Safety Of Staff
  • Maintain Work Area Cleanliness
  • Oversee Spa Maintenance
  • Ensure Health And Safety Of Customers


Alternative Names

  • Health Club Attendant
  • Sauna Room Attendant
  • Spa Technician
  • Wellness Consultant
  • Steam Room Attendant
  • Health Spa Attendant
  • Mineral Springs Attendant
  • Hot Springs Attendant
  • Suntan Studio Attendant


Higher Level