ISCO Occupation Group 2432.5 Online Community Manager
From Open Risk Manual
Definition
Online Community Manager: Online community managers provide and maintain an interactive environment facilitated by applications such as social media, forums and wikis. They maintain the relations between different digital communities.
Essential Skills
- Provide Written Content
- Study Sales Levels Of Products
- Define Measurable Marketing Objectives
- Marketing Principles
- Analyse Customer Service Surveys
- Analyse Consumer Buying Trends
- Web Analytics
- Manage Content Development Projects
- Collaborate In The Development Of Marketing Strategies
- Analyse Work-Related Written Reports
- Create Annual Marketing Budget
- Impart Business Plans To Collaborators
- Plan Marketing Campaign
- Integrate Strategic Foundation In Daily Performance
- Corporate Social Responsibility
- Research Website Users
- Follow Up Online User Requests
- Analyse Internal Factors Of Companies
- Plan Marketing Strategy
- Manage Profitability
- Keywords In Digital Content
- Content Marketing Strategy
- Pricing Strategies
- Brand Marketing Techniques
- Apply Social Media Marketing
- Use Content Management System Software
- Translate Requirement Concepts Into Content
- Manage Feedback
- Evaluate Marketing Content
- Coordinate Marketing Plan Actions
- Authoring Software
- Carry Out Forum Moderation
- Develop Online Community Plan
- Market Research
- Use Different Communication Channels
- Perform Online Data Analysis
- Develop Professional Network
- Align Efforts Towards Business Development
- Identify Potential Markets For Companies
- Track Key Performance Indicators
- Integrate Marketing Strategies With The Global Strategy
- Analyse External Factors Of Companies
- Online Moderation Techniques
- Market Pricing
- Create Content Title
- Perform Market Research
- Marketing Mix
Optional Skills
- Information Confidentiality
- Content Development Processes
- Conduct Search Engine Optimisation
- Business Intelligence
- Manage Schedule Of Tasks
- Identify Ict User Needs
- Manage Content Metadata
- Behavioural Science
Alternative Names
- Digital Community Manager
- Online Reachout Manager
- Social Media Manager
- Social Media Reachout Manager
- Online Content And Community Manager
- Social Media Specialist
- Social Media Strategist
- Online Community Managers
- Online Community Specialist
- Interactive Media Specialist
