ISCO Occupation Group 2434.1 Ict Account Manager
From Open Risk Manual
Definition
Ict Account Manager: ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications or ICT services. They also identify opportunities and manage sourcing and delivery of products to customers. They achieve sales targets and maintain profitability.
Essential Skills
- Channel Marketing
- Implement Customer Follow-Up
- Perform Customers’ Needs Analysis
- Product Comprehension
- Maintain Relationship With Customers
- Manage Contracts
- Sales Argumentation
- Guarantee Customer Satisfaction
- Produce Sales Reports
- Service-Oriented Modelling
- Perform Data Analysis
- Sales Strategies
- Implement Marketing Strategies
- Apply Company Policies
- Identify New Business Opportunities
- Accounting Techniques
- Maximise Sales Revenues
- Implement Sales Strategies
- Keep Records On Sales
- Use Customer Relationship Management Software
- Develop Account Strategy
Optional Skills
- Set Sales Goals
- Identify Ict User Needs
- Build Business Relationships
- Perform Data Mining
- Ensure Compliance With Legal Requirements
- Maintain Customer Records
- Hybrid Model
- Study Sales Levels Of Products
- Coordinate Technological Activities
- Outsourcing Model
- Deliver A Sales Pitch
- Implement Strategic Planning
- Saas (Service-Oriented Modelling)
- Forecast Account Metrics
- Perform Market Research
- Achieve Sales Targets
- Open Source Model
- Adhere To Organisational Guidelines
Alternative Names
- Ict Account Managers
- It Account Manager
- Ict Key Account Manager
- It Key Account Manager
