ISCO Occupation Group 4120.1 Secretary
From Open Risk Manual
Definition
Secretary:
Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.
Essential Skills
- Fill Out Forms
- Maintain Internal Communication Systems
- Manage Personnel Agenda
- Draft Corporate Emails
- Use Microsoft Office
- Organise Facilities For Office Personnel
- Monitor Staff Absences
- Communicate Schedules To The People Concerned
- Communicate By Telephone
- Process Commissioned Instructions
- Keep Task Records
- Perform Office Routine Activities
- Disseminate Internal Communications
- Company Policies
- File Documents
- Disseminate Messages To People
- Handle Mail
- Organise Business Documents
Optional Skills
- Manage Budgets
- Organise Travel Arrangements For Staff
- Accounting Techniques
- Manage Needs For Stationery Items
- Handle Financial Transactions
- Manage Accounts
- Write Meeting Reports
- Prepare Presentation Material
- Develop Documentation In Accordance With Legal Requirements
- Demonstrate Professional Attitude To Clients
- Labour Law
- Deliver Correspondence
- Handle Petty Cash
- Education Administration
- Issue Sales Invoices
- Place Orders For Printed Paper Goods
- Manage Online Content
- Education Law
- Use Office Systems
Alternative Names
- Executive Secretary
- Administrative Assistant
- Assistant
- Front Office Secretary
- Corporate Secretary
- Office Administrative Assistant
- School Secretary
- Private Secretary
- Secretarial Assistant
- Office Worker
- Typist
- Office Receptionist
- Head Secretary
- City Administrator Secretary
- Personal Assistant
- Front Office Clerk
