ISCO Occupation Group 4226.1 Night Auditor
From Open Risk Manual
Definition
Night Auditor: Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.
Essential Skills
- Maintain Customer Records
- Deal With Departures In Accommodation
- Comply With Food Safety And Hygiene
- Deal With Arrivals In Accommodation
- Handle Customer Complaints
- Process Reservations
- Process Payments
- Carry Out End Of Day Accounts
- Maintain Customer Service
- Greet Guests
Optional Skills
- Monitor Guest Access
- Take Room Service Orders
- Assess Cleanliness Of Areas
- Run Errands On Behalf Of Customers
- Assist Clients With Special Needs
- Handle Surveillance Equipment
- Provide Tourism Related Information
- Maintain Incident Reporting Records
- Implement Sales Strategies
- Detect Drug Abuse
- Ensure Hotel Security
- Implement Marketing Strategies
- Identify Customer'S Needs
Alternative Names
- Night Time Customer Auditor
- Overnight Customer Care Manager
- Night Customer Care Manager
- Overnight Auditor
