ISCO Occupation Group 5151.2 Housekeeping Supervisor
From Open Risk Manual
Definition
Housekeeping Supervisor: Housekeeping supervisors are in charge of supervising and coordinating the daily running of cleaning and housekeeping activities hospitality establishments.
Essential Skills
- Manage Maintenance Operations
- Maintain Customer Service
- Manage Staff
- Supervise Housekeeping Operations
- Coordinate Redecoration Of Hospitality Establishment
- Manage Health And Safety Standards
- Assess Cleanliness Of Areas
- Train Employees
- Manage Inspections Of Equipment
- Ensure Cross-Department Cooperation
- Handle Customer Complaints
- Manage Budgets
- Manage Budgets For Social Services Programs
- Present Reports
- Comply With Food Safety And Hygiene
- Manage Cleaning Activities
- Monitor Stock Level
- Schedule Shifts
- Procure Hospitality Products
Optional Skills
- Handle Chemical Cleaning Agents
- Develop Working Procedures
- Handle Surveillance Equipment
- Perform Multiple Tasks At The Same Time
- Encourage Staff In Cleaning Activities
- Clean Public Areas
- Seek Innovation In Current Practices
- Perform Services In A Flexible Manner
- Monitor Work For Special Events
- Service Rooms
- Manage Stock Rotation
- Greet Guests
- Think Analytically
- Identify Customer'S Needs
Alternative Names
- Housekeeping Manager
- Deputy Head Housekeeper
- Executive Housekeeper
- Head Housekeeping Manager
- Housekeeping Coordinator
- Deputy Head Housekeeping Manager
- Head Housekeeper
- Head Of Housekeeping