ISCO Occupation Group 5151.2 Housekeeping Supervisor

From Open Risk Manual

Definition

Housekeeping Supervisor: Housekeeping supervisors are in charge of supervising and coordinating the daily running of cleaning and housekeeping activities hospitality establishments.

Essential Skills

  • Manage Maintenance Operations
  • Maintain Customer Service
  • Manage Staff
  • Supervise Housekeeping Operations
  • Coordinate Redecoration Of Hospitality Establishment
  • Manage Health And Safety Standards
  • Assess Cleanliness Of Areas
  • Train Employees
  • Manage Inspections Of Equipment
  • Ensure Cross-Department Cooperation
  • Handle Customer Complaints
  • Manage Budgets
  • Manage Budgets For Social Services Programs
  • Present Reports
  • Comply With Food Safety And Hygiene
  • Manage Cleaning Activities
  • Monitor Stock Level
  • Schedule Shifts
  • Procure Hospitality Products


Optional Skills

  • Handle Chemical Cleaning Agents
  • Develop Working Procedures
  • Handle Surveillance Equipment
  • Perform Multiple Tasks At The Same Time
  • Encourage Staff In Cleaning Activities
  • Clean Public Areas
  • Seek Innovation In Current Practices
  • Perform Services In A Flexible Manner
  • Monitor Work For Special Events
  • Service Rooms
  • Manage Stock Rotation
  • Greet Guests
  • Think Analytically
  • Identify Customer'S Needs


Alternative Names

  • Housekeeping Manager
  • Deputy Head Housekeeper
  • Executive Housekeeper
  • Head Housekeeping Manager
  • Housekeeping Coordinator
  • Deputy Head Housekeeping Manager
  • Head Housekeeper
  • Head Of Housekeeping


Higher Level