ISCO Occupation Group 5163.4 Funeral Services Director
From Open Risk Manual
Definition
Funeral Services Director: Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork.
Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.
Essential Skills
- Manage Financial Aspects Of A Company
- Apply Organisational Techniques
- Promote Human Rights
- Business Knowledge
- Provide Directions To Guests
- Apply Health And Safety Standards
- Maintain Customer Service
- Advise On Funeral Services
- Prepare Ceremonial Locations
- Train Employees
- Maintain Personal Hygiene Standards
- Administer Appointments
- Develop Professional Network
- Manage Staff
- Manage Budgets
- Oversee Cremations
- Show Diplomacy
- Greet Guests
- Develop Organisational Policies
Optional Skills
- Apply Business Acumen
- Liaise With Local Authorities
- Manage Maintenance Operations
- Keep Personal Administration
- Manage Funeral Equipment
- Coordinate Catering
- Operate Cremation Equipment
- Provide Visitor Information
- Provide Emotional Support To The Bereaved
- Dress Bodies
- Perform Religious Ceremonies
- Maintain Professional Administration
- Hire New Personnel
- Maintain Inventory Of Tools
- Transfer Coffins
- Embalm Bodies
- Analyse Financial Performance Of A Company
- Prepare Coffins For Cremation
- Manage Emergency Evacuation Plans
- Business Management Principles
- Assist With Funeral Planning
- Respond To Visitor Complaints
- Relate Empathetically
- Work Ergonomically
- Control Minor Maintenance
- Drive Vehicles In Processions
Alternative Names
- Cemetery Manager
- Funeral Home Worker
- Bereavement Manager
- Crematorium Supervisor
- Burial Ground Custodian
- Crematorium Operator
- Cemetery Caretaker
- Mortician
- Funeral Director
- Crematorium Technician
