ISCO Specialization 5132.1.1 Barista
From Open Risk Manual
Definition
Barista: Baristas prepare specialised types of coffee using professional equipment in a hospitality/coffee shop/bar unit.
Essential Skills
- Work In A Hospitality Team
- Educate Customers On Tea Varieties
- Handle Customer Complaints
- Maintain Relationship With Customers
- Present Decorative Drink Displays
- Take Food And Beverage Orders From Customers
- Check Deliveries On Receipt
- Prepare Hot Drinks
- Maintain Customer Service
- Greet Guests
- Prepare Specialised Coffee
- Comply With Food Safety And Hygiene
- Maintain Equipment For Non-Alcoholic Drinks
- Educate Customers On Coffee Varieties
- Set Up The Coffee Area
- Handover The Service Area
- Upsell Products
- Work According To Recipe
- Maximise Sales Revenues
- Execute Opening And Closing Procedures
Optional Skills
- Ensure Regular Maintenance Of Kitchen Equipment
- Apply Foreign Languages In Hospitality
Alternative Names
- Specialised Coffee Bartender
- Coffee Maker
- Coffee Bartender
- Specialised Bartender
