ISCO Specialization 7422.3.1 Mobile Phone Repair Technician
From Open Risk Manual
Definition
Mobile Phone Repair Technician: Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.
Essential Skills
- Maintain Equipment
- Provide Customer Information Related To Repairs
- Maintain Records Of Maintenance Interventions
- Electronics
- Use Repair Manuals
- Maintain Customer Service
- Create Solutions To Problems
- Use Precision Tools
- Mobile Device Software Frameworks
- Repair Mobile Devices
- Provide Customer Follow-Up Services
- Blackberry
- Windows Phone
- Apply Company Policies
- Troubleshoot
- Mobile Operating Systems
- Operate Two-Way Radio Systems
- Disassemble Mobile Devices
- Android (Mobile Operating Systems)
- Ios
- Perform Test Run
Optional Skills
- Develop Professional Network
- Negotiate Supplier Arrangements
- Sell Telecommunication Products
- Administer Appointments
- Ensure Compliance With Warranty Contracts
- Hardware Components Suppliers
- Report To The Team Leader
- Make Independent Operating Decisions
- Assist Customers
- Drive Vehicles
- Manage Schedule Of Tasks
- Communicate By Telephone
- Software Components Suppliers
- Manage A Small-To-Medium Business
- Keep Stock Records
- Maintain Professional Administration
- Install Software
- Issue Sales Invoices
- Apply Technical Communication Skills
- Maintain Relationship With Suppliers
- Order Supplies
- Perform Services In A Flexible Manner
- Work In Shifts
- Mobile Device Management
Alternative Names
- Lcd Technician
- Cellullar Phone Technician
- Hand Held Phone Technician
- Mobile Phone Repairman
- Cell Phone Technician
- Communication Equipment Repair Technician
- Mobile Phone Repairer
