US United States Department of Veterans Affairs Jun 2014 Technical Error (Q11573)

From Open Risk Manual
A data breach risk event
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US United States Department of Veterans Affairs Jun 2014 Technical Error
A data breach risk event

    Statements

    June 2014
    0 references
    The Consolidated Mail Outpatient Pharmacy (CMOP) mailed one bottle of medication intended for Veteran A to Veteran B. Veteran B contacted VA and the medication was returned to the Medical Center. A new medication was sent to Veteran A. This is informational for Mis-Mailed CMOP incidents and is the representative ticket. There were a total of 5 Mis-Mailed CMOP incidents out of 6,464,834 total packages (9,545,209 total prescriptions) mailed out for this reporting period. Because of repetition, the other 4 are not included in this report, but are included in the Mis-Mailed CMOP Incidents count at the end of this report. In all incidents, Veterans will receive a notification letter. (English)