GB Liverpool Community Health 2015 Technical Error (Q11740)

From Open Risk Manual
A data breach risk event
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English
GB Liverpool Community Health 2015 Technical Error
A data breach risk event

    Statements

    January 2015
    0 references
    The outsourcing firm Capita has been responsible for a breach of NHS employees personal data in Liverpool, according to board papers. The company, which was providing human resources services to nine trusts in Liverpool until last year, mistakenly sent details of staff at other Merseyside trusts to Liverpool Community Health Trusts HR department. The trusts in the Merseyside consortium transferred payroll and recruitment services to Capita HR Solutions in 2012. However, the contracts were terminated last year following claims of problems with staff payments and recruitment delays. In November one of the organisations in the consortium, Mersey Care Trust, revealed in its board papers that information governance issues had been uncovered when the services were taken back in house. According (English)