AU Northside Psychology 2015 Technical Error (Q16339)
From Open Risk Manual
A data breach risk event
| Language | Label | Description | Also known as |
|---|---|---|---|
| English | AU Northside Psychology 2015 Technical Error |
A data breach risk event |
Statements
9E05F3F9-1AB5-471F-8608-F72C928A42E3
January 2015
0 references
A Canberra psychology clinic has apologised after it accidentally shared personal details of hundreds of patients in a group email. The incident has triggered an angry response from clients who say the email was a serious breach of privacy and eroded the trust of patients who sought confidential psychological help. Northside Psychology, which has offices in Hawker, Gungahlin and Erindale, admitted a serious administrative error meant the email addresses of all recipients were included in a message about a mindfulness seminar sent to more than 200 people on Tuesday. One patient replied to the group email saying they were absolutely horrified the addresses had been distributed to everyone on the list and it was a clear and unacceptable breach of the privacy act. Another male client, who did (English)
