ISCO Occupation Group 5230.3 Ticket Issuing Clerk

Definition

Ticket Issuing Clerk: Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and leisure activities. They provide customers with information on offers and make the necessary arrangements.

Essential Skills

Prevent Shoplifting
Apply Numeracy Skills
Carry Out Order Intake
Monitor Ticketing
Demonstrate Products' Features
Sell Tickets
Upsell Products
Examine Merchandise
Quote Prices
Stock Shelves
Provide Customer Guidance On Product Selection
Provide Customer Follow-Up Services
Assist Clients With Special Needs
Guarantee Customer Satisfaction
Communicate With Customers
Process Refunds
Plan Aftersales Arrangements
Monitor Stock Level
Use Different Communication Channels
E-Commerce Systems
Keep Up To Date On Local Events
Process Booking
Characteristics Of Services
Maintain Store Cleanliness
Respond To Customers' Inquiries
Maintain Customer Service
Inform Customers Of Activity Changes
Cancellation Policies Of Service Providers
Maintain Customer Records
Carry Out Active Selling
Ensure Compliance With Legal Requirements
Operate Cash Register
Have Computer Literacy
Identify Customer'S Needs
Carry Out Products Preparation
Organise Storage Facilities
Product Comprehension
Process Payments
Characteristics Of Products
Handle Personal Identifiable Information
Issue Sales Invoices
Sales Argumentation

Optional Skills

Promote Event
Cultural Projects
Assist Customers
Promote Recreation Activities
Handle Multiple Orders Simultaneously
Develop Promotional Tools
Advertising Techniques
Speak Different Languages
Recreation Activities
Promote Cultural Venue Events
Sporting Events
Advertise Sport Venue

Alternative Names

Concert Ticket Selling Agent
Ticket Selling Agent
Museumshop Selling Agent
Museum Ticket Selling Agent
Sport Ticket Selling Agent

Higher Level

ISCO Unit Group 5230 Cashiers And Ticket Clerks