ISCO Occupation Group 1219.7 Quality Services Manager
From Open Risk Manual
Definition
Quality Services Manager: Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.
Essential Skills
- Liaise With Managers
- Create Solutions To Problems
- Plan Health And Safety Procedures
- Quality Standards
- Improve Business Processes
- Business Knowledge
- Database Quality Standards
- Train Staff In Quality Procedures
- Define Quality Standards
- Perform Quality Audits
- Adhere To Organisational Guidelines
- Strive For Company Growth
- Follow Company Standards
- Oversee Stock Quality Control
- Corporate Social Responsibility
- Analyse Test Data
- Business Processes
- Quality Assurance Methodologies
Optional Skills
- Provide Technical Documentation
- Assess Supplier Risks
- Use Measurement Instruments
- Lead Inspections
- Analyse Business Processes
- Project Management
- Customer Service
- Perform Pre-Assembly Quality Checks
- Business Strategy Concepts
- Set Quality Assurance Objectives
- Perform Project Management
- Communicate Test Results To Other Departments
Alternative Names
- Quality Assurance Coordinator
- Quality Control Services Manager
- Quality Service Supervisor
- Quality Control Manager
- Quality Assurance Services Manager
- Quality Assurance Supervisor
- Quality Service Coordinator
- Quality Control Process Auditor
