ISCO Specialization 5414.1.4 Crowd Controller
From Open Risk Manual
Definition
Crowd Controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Essential Skills
- Liaise With Security Authorities
- Surveillance Methods
- Handle Conflicts
- Control Crowd
- Monitor Guest Access
- Ensure Health And Safety Of Visitors
- Deal With Aggressive Behaviour
- Manage Theft Prevention
- Use Communication Techniques
- Patrol Areas
- Ensure Public Safety And Security
- Comply With The Principles Of Self-Defence
- Perform Security Checks
- Manage Emergency Evacuation Plans
- Identify Security Threats
- Practice Vigilance
- Restrain Individuals
- Identify Terrorism Threats
- Fire Safety Regulations
- Security Threats
Optional Skills
- Monitor Security Measures
- Ensure Safe Spectator Movement
- Criminal Law
- Ensure Law Application
- Operate Fire Extinguishers
- Monitor Parking Areas To Maintain Security
- Ban Cameras
- Handle Surveillance Equipment
- Assist Emergency Services
- Welcome Spectators
- Tolerate Stress
- Monitor Amusement Park Safety
- Ensure Escape Routes
- Develop Contingency Plans For Emergencies
- Handle Spectator Complaints
- Handle Cash Flow
- Provide First Aid
- Operate Radio Equipment
- Check Tickets At Venue Entry
- Verify Visitor Identification
- Manage Major Incidents
- Manage Lost And Found Articles
- Monitor Building Security
- Inspect Sport Stadium
- React Calmly In Stressful Situations
Alternative Names
- Spectator Controller
- Steward
- Crowd Control Worker
